Buyer Information

Order & Shop Information

All items are handmade and sold as they are. Each hand crafted item is a little different to the next.  Dimensions of items are approximate and may vary slightly.

The photos you see are of the product you will be purchasing (with exception to hammers, which may include a photo of a hammer in an alternate size).  If you would like additional photos of a product, please contact us.

Placing an order indicates your acceptance of our Returns Policy.

Disclaimer & Age Restrictions

Please remember knives are age restricted items.  The purchaser is responsible for following all local laws and regulations regarding our products.

When you purchase from us, you are confirming that you are an adult and making a legal purchase.  We take no responsibility for any illegal purchase and will not be liable for any harm, damage and injuries that may result from the use.  The blades on our products are sharp and must be used responsibly and with due care. 

Order Cancellation Fees

We reserve the right to recover processing fees on orders that are cancelled after they are placed but before they are shipped.  

Payment Information

The currency of our online shop is New Zealand Dollars ($ NZD).  Prices include 15% GST and are subject to change without notification.  Product pricing does not include shipping; this is separate from the purchase price of a product.  Full payment is required before your order is shipped.  

Payment for custom-crafted items require a non-refundable 60% deposit.  The non-refundable deposit is determined by the cost of the item being commissioned with a minimum non-refundable deposit of $100 NZD.  The balance (40%) is due on notification of completion within 14 days or the product and deposit are forfeit.  

We use Shopify Payments to accept payments online.  This is a secure payment processing platform to process your payment, and we never come into contact with any of your financial information.  Payments can be made in your local currency using your preferred payment method.

The following payment methods are offered at checkout - Visa, MasterCard, American Express, Google Pay, Apple Pay, Shop Pay, Paypal and POLi.

If you would prefer to charge your purchase and pay via bank transfer, please contact us to request a tax invoice and our bank details.

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